1. Introduction
Zenith Terra Tech Limited ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website ztthk.com or contact us for business inquiries.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you agree to the practices described in this policy.
2. Data We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, company name, country/region
- Inquiry Details: Product interests, quantity requirements, messages
- Technical Data: IP address, browser type, device information, cookies
- Communication Records: Emails, WhatsApp messages, inquiry form submissions
3. How We Collect Your Data
We collect personal data through:
- Direct interactions when you submit inquiry forms
- Email correspondence
- WhatsApp business communications
- Automated technologies such as cookies (see our Cookie Policy)
- Third-party services (Formspree/EmailJS for form handling, hCaptcha for security)
4. How We Use Your Data
We use your personal data for the following purposes:
- Responding to your inquiries and providing quotations
- Processing and fulfilling your orders
- Communicating about products, services, and promotions
- Improving our website and customer service
- Complying with legal obligations
- Preventing fraud and ensuring security
5. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on:
- Consent: When you explicitly agree to our data processing (e.g., submitting inquiry forms)
- Contract: When processing is necessary to fulfill a contract or pre-contractual obligations
- Legitimate Interests: For business development, fraud prevention, and website improvement
- Legal Obligation: When required by applicable laws
6. Data Sharing and Third Parties
We may share your data with:
- Service Providers: Formspree/EmailJS for form processing, hCaptcha for security verification
- Logistics Partners: For shipping and delivery purposes
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal data to third parties.
7. hCaptcha Data Processing
We use hCaptcha to protect our forms from spam and abuse. When you interact with hCaptcha:
- hCaptcha may collect browser and device information
- Data processing is subject to hCaptcha's Privacy Policy
- You can control hCaptcha data collection through your cookie preferences
- hCaptcha complies with GDPR requirements
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- SSL encryption for data transmission
- Secure server infrastructure
- Limited access to personal data within our organization
- Regular security assessments
9. Data Retention
We retain your personal data only for as long as necessary:
- Inquiry data: Up to 3 years from last interaction
- Customer records: Duration of business relationship plus applicable legal retention period
- Technical data (logs): Up to 12 months
10. Your GDPR Rights
Under GDPR, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("Right to be Forgotten")
- Right to Restrict Processing: Request limitation on how we use your data
- Right to Data Portability: Request transfer of your data to another organization
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise your rights, please contact us at contact@zenith-terra.com.
11. International Data Transfers
As a Hong Kong-registered company serving global clients, your data may be transferred to and processed in Hong Kong and other countries. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR requirements.
12. Children's Privacy
Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact: